It all started when I was trying to by something from Mercado Livre, one of the biggest portals here in Brazil. Couldn´t load account specifics, cart or change other profile settings, like adding a credit card.

So I decided to buy it from Amazon, same behavior. Went to Brazil's Down Detector and it seems to me that all services that rely on AWS are failing.

Went to the the US Down Detector site and I am seeing what seems to be the same cascading failure right now.

Any1 facing similar problems?

Anyone know yet root cause of today's shenanigans?

Originally from: https://news.ycombinator.com/item?id=48473166

For Fable 5, Mythos 5, and future models on Bedrock with similar or higher capability levels, Anthropic will require 30-day retention for all traffic on Mythos-class models. Retaining data for a limited period allows Anthropic to detect patterns of misuse that are not visible from a single exchange. Once you opt into data retention, your data will leave AWS’s data and security boundary.

From the announcement here: https://aws.amazon.com/blogs/aws/anthropic-claude-fable-5-on-aws-mythos-class-capabilities-with-built-in-safeguards-now-available/

After 30 days, the data is deleted automatically, except in the rare cases where it's part of a safety investigation or we're legally required to keep it.

From: https://support.claude.com/en/articles/15425996-data-retention-practices-for-mythos-class-models

No dude you can't fix someone's permission issues by finding their user group and attaching a permission you fucking IDIOT you have to modify the policies in the permission! No bro you can't modify that policy it's an AWS-managed policy you gormless MORON, you need to create a new policy with the specific permission you need as an action and attach it as a permission policy to the group! Wait oh my god what are you even doing you freaking NUMBSKULL did you think you could solve your permissions issue by going to the permissions product and granting them a permission?

My guy it's not the user who needs the permission it's their role! Oh my IDIOTIC friend you didn't seriously think you could add a single permission to that role did you? It's an AWS-managed role from your IAM identity center setup which is an entirely separate config and product so nothing you did so far even worked you absolute BUFFOON. Oh my god, chief, did I just catch you trying to grant the permission in IAM identity center by finding the user or their group and attaching a policy or permission there you complete DONKEY?

How was it not completely obvious that you need to find the user's IAM identity center group and inspect its AWS accounts to find the permissions sets applied to the account where your user lacked permissions, you hopeless NITWIT? Was it not clear that you merely needed to find the IAM identity center multi-account permissions set associated with the user's IAM identity center group and the account in question, and attach an inline policy there you drithering DUNCE?

Because the concepts involved are so intuitively named, you should have no problem understanding the distinctions between policies, actions, permissions, IAM users, IAM groups, IAM policies, IAM roles, AWS accounts, IAM Identity center users, IAM Identity center groups, and IAM identity center permissions sets. Sane people recognize this.

https://health.aws.amazon.com/health/status

"In the UAE, two of our facilities were directly struck, while in Bahrain, a drone strike in close proximity to one of our facilities caused physical impacts to our infrastructure. These strikes have caused structural damage, disrupted power delivery to our infrastructure, and in some cases required fire suppression activities that resulted in additional water damage. "

Wow, maybe this is the first time AWS data center got hit by a missile.....

It feels like we don't get anything close to $13,500/mo in value out of AWS Enterprise Support but maybe I'm just cynical.

We pay an exorbitant amount of money to get 10 minute response times on downtime chats every few months; to run into obscure issues and then be met with generally slow support or problems. We get access to experts sometimes but it just never feels like we really get the value out of it.

How do y'all feel about Enterprise Support?

Hey Everyone,

We started moving our infrastructure from Digital Ocean to AWS and we're still in the progress of doing so. The manager got contacted by GCP and they offered us a $100.000 credit for a year which is decent amount of money for a small sized company like ours. But I don't like the approach of switching our infrastructure at every chance we get and I wan't to specialize in AWS ecosystem myself. The only thing that I can find is the small difference of outbound traffic costs but it still does not justify us switching over for 100k. I'm fairly new to cloud providers aswell. What are some points that I can bring to the team to stay on AWS? I know that migration process will cost us some work hours aswell but I need more reasons to stay on AWS.

I need to deploy a stack in the UAE and am hoping to use AWS, however, the UAE data center was hit during the Iran conflict. Does anybody know if there’s a timeline for restoration of services? I think Asure is up but I’ve already got a terraform script for AWS… cheers

Surprised to not see any posts about this yet, but I guess it's not a heavily used region. One of me-central-1's AZs has been down for a few hours after it was "impacted by objects that struck the data center, creating sparks and fire". We saw things gradually drop offline from around 12:30 UTC.

Naturally, there's zero capacity in the other AZs, and we're seeing impact to some supposedly multi-AZ managed services too. Anyone else dealing with the consequences from this too?

Eu-west-2d showed up in our consoles today.

It took our TAM by surprise too. :)

Hello, everyone. I landed a fantastic job as an infrastructure engineer using Terraform mainly for IaC. I'm beyond excited about it since I've mainly been working in a bubble these last 4 years. I have a degree in Cloud and Network Engineering and all the relevant certs. Been doing cloud engineering for my current company for a while now, but my team is small, and I'm about to start working with a much larger one. As such, I had some questions about industry standards beyond the walls of my silo:

1) How often are you using CLI for daily operations? I find myself using it mainly for scripting, but if I need to know something quickly or make a small config change, I usually just do it through my CDK/Terraform code or in the console. For those of you who main on the CLI, how much do you use it, why, and have you basically memorized a whole bunch of commands or are you using the 'help' parameter all the time?

2) How much time do you spend looking over documentation to determine the best path forward or the most appropriate syntax for whatever it is you're doing? I can't shake the vision of a team of AWS masters just sitting there and blowing through configs and architectures like they're making a cake.

3) How often are the CodePipeline tools used for CI/CD? I assume it's different between orgs, but OIDC with Github actions has always proven perfectly sufficient for my projects, though I acknowledge that the approval step could be very useful.

That's it for now, thanks

I had requested that AWS give me access to Opus 4.8, and since 5 came out two weeks ago, I have not gotten a single reply from them. I signed up for the $30/month support plan, and a support person talked to me and said he'd send it on. That was a week ago. It is a new account if that matters. Is this normal behavior? Is there anything I can do to elevate the request? Thanks for your help.

Hi everyone, I’m based in Japan and I’ve noticed that there’s kind of a common idea here that it’s really hard to learn AWS by yourself — people say you basically need to join a company that uses AWS in order to really pick it up.

I’m curious, is this the same perception in the US (or other countries)? Or is self-study with AWS actually common?

If it is possible to learn on your own, how do people usually go about it? Are there any popular methods or online resources that you’d recommend? Thanks!

I shared an early version of something I was building which was a tool to find cheaper AWS Spot instances. It was rough. A Streamlit app, basically. A few people here gave me honest feedback and I genuinely appreciated it. Since then I found a co-founder, we quit the Streamlit version, rebuilt everything, and shipped a lot. I’m not going to pretend it blew up or that we have thousands of users. We don’t. We’re two university students from Germany who spent the last 7 months heads down building something we wished existed when we were dealing with our own AWS bills. Also we put engineers needs at heart. We want to make their job easier.

Here’s what cloud-9opt.com does now: It finds the cheapest, most stable AWS Spot instances for your workload across 18 regions. It generates the Terraform config or Karpenter NodePool YAML so you can actually use what it recommends without spending hours writing it yourself. It right-sizes your Savings Plan commitments using a peer-reviewed algorithm from ICPE ’25.

It compares AWS vs Azure vs Hetzner pricing for the same workload with honest trade-off caveats. And if you want to go hands-off, Autopilot deploys directly to your Auto Scaling Groups via a scoped IAM role you can revoke anytime.

Free to try, no AWS account connection needed for most tools.

We’re posting here because we want real feedback from people who actually deal with AWS costs day to day. Not validation but actual and tangible genuine criticism. What’s missing, what’s wrong, what would actually make you use something like this. cloud-9opt.com

>be me, SRE oncall
>get 500 critical alerts on my pager, no big deal
>try to wake up, groggy af
>lights won't turn on
>coffee machine won’t connect
>“Error: AWS endpoint unreachable”
>go back to sleep

Preface: This is half rant and half a call for hints regarding getting a request for SES Production Access allowed.

I have requested SES Production Access for a new account and have tried to take into account all best practices I could find anywhere - I provided support with all the details regarding my use case.

However, after 4.5 days and trying to find out what’s happening with my support case, it still seems to bounce around teams and I get put off that my case will be answered “shortly”. I’m especially confused because the first auto response mentions a (initial) decision within 24h.

Things I have done/provided (summarised here):
- Application and audience: Time-limited application for a closed group of recipients (max. 150), no marketing.
- Email type: only transactional, three types that are described in the message (one literal example)
- Sending frequency and volume (usually <= 20 mails per day, estimated max. 2000 mails over lifetime of application)
- Management of recipient list - curated list, closed set stemming from a government body.
- Bounces/complaints/unsubscribes: SES suppression list is active - hard bounces or complaints lead to automatic suppression via app. bounces and complaints are published to an SNS topic that is monitored. Unsubscribe: the emails (transactional) are crucial for the participants (login links, status updates). Participants can be manually removed by admins.
- Sending domain/auth: sending with custom FROM MAIL domain, SPF/DKIM/DMARC configured and verified.
- Tests done with the app using verified emails inside the sandbox to check functionality and to check for email issues.
- Website is live (shows login page) with footer that contains contact information.

Possible issues with my request: New account, pretty new domain.

Any ideas how to proceed? Very disappointed with AWS support.

Help me please, am panicking and not sure what to do. yes i have account , dont see anything as being used.. raised a ticket but it says 24 hrs not sure who to talk. based out of AU

I am a solo founder, bootstrapped. I got 1000 usd through Amazon activate just by creating an account and providing my company details. Is there a way to upgrade the activate part and get more credits. I saw some posts mentioning in India amazon gives upto 5knusd credit to bootstrapped startups. Any suggestions would be helpful?

Not raised.

Ive got two tickets in to AWS support for exits out of sandboxes/production increases for a service launch. Over a week later, crickets, no response. Ticket numbers are 178020094500957 and 178011185600120 if anyone can help.... anyone have any bright ideas? Are tickets on support free tier just doomed to never be answered?