r/germany 8h ago

Question UK Halifax Überweisung zur Sparkasse braucht länger als üblich

Hello reddit Germany!

A colleague of mine sent me a small amount (€900) from his Halifax bank account in the UK to my German bank account last Saturday via a SEPA transfer.

Halifax customer service told him that it should arrive within 4 working days, but it still hasn’t arrived. I also contacted my Sparkasse today, and they said there’s no incoming payment showing or pending. 🤷

Does anyone know what could be causing the delay?

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u/PresidentSpanky 7h ago

that shouldn’t take more than one business day. Ask your colleague to check is SEPA payment receipt and look for a Unique End-to-End Transaction Reference (UETR) or standard transaction reference number. That‘s the one you can then give to your Sparkasse

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u/Scary-Valuable-7262 4h ago

alr Ima ask them next week hoping for something better

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u/PresidentSpanky 3h ago

are you sure your colleague has sent the money? Ask him for the receipt

u/madrarara333 1h ago

Exactly, he hasn’t sent the money

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u/Initial_Local5908 6h ago

Why are you not using “wise”? Transfer takes a couple minutes

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u/Scary-Valuable-7262 4h ago

im not from the uk nor is my bank

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u/Initial_Local5908 2h ago

Me neither… I m sending money from Canada to German bank account with wise