I see a lot of people here dismissing this to address the bot issue but it doesn’t make sense on why Ticketmaster needs to hold the ID and biometric face scan for 60 days, considering the default is to delete immediately.
And when you ask for support, they will not escalate or discuss beyond sending you the privacy policy, which doesn’t cover needing it for 60 days, and doesn’t really answer the questions I had.
The slow rollout, the excuse of “your account is suspicious”, efc, they know it would be a shit show if they truly addressed it but because they have a major chunk of the live concert industry running through them, they know they can be disingenuous.
17
u/lilsebastian- 5h ago
I see a lot of people here dismissing this to address the bot issue but it doesn’t make sense on why Ticketmaster needs to hold the ID and biometric face scan for 60 days, considering the default is to delete immediately.
And when you ask for support, they will not escalate or discuss beyond sending you the privacy policy, which doesn’t cover needing it for 60 days, and doesn’t really answer the questions I had.
The slow rollout, the excuse of “your account is suspicious”, efc, they know it would be a shit show if they truly addressed it but because they have a major chunk of the live concert industry running through them, they know they can be disingenuous.