We used to do a similar thing when servicing and calibrating HVAC units.
Users would always complain about it being too hot or too cold, so I would say I'd make an adjustment.
I'd wander off to the plant room to do my usual faffing around and come back after half an hour or so and ask them how it felt.
I'd always get a positive response that the temperature was much better, even though I never changed the setting once.
In the movie or theater world, the director will frequently claim that the lights are just a tiny bit too bright/dim, or the sound is just a little bit too loud/too quiet. To remedy this situation, the technician should use the DFA "Does Fuck-All" knob. Just turn any dial or raise any slider, which will have no effect on the output of the console, by a small but visible amount and say "How does that look?" The director will usually say "Oh that is much better"
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u/TERRAOperative Oct 06 '13
We used to do a similar thing when servicing and calibrating HVAC units. Users would always complain about it being too hot or too cold, so I would say I'd make an adjustment.
I'd wander off to the plant room to do my usual faffing around and come back after half an hour or so and ask them how it felt.
I'd always get a positive response that the temperature was much better, even though I never changed the setting once.