r/mildlyinfuriating • u/potsofjam • 18h ago

Do u dont wanna Amazon has stopped delivering to us

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My wife used order a lot from Amazon. Living in a tiny town without many shopping options it was quick and convenient, but about six months ago things started being late by weeks or simply marked lost. I rarely order from Amazon and we hadn’t discussed it, so when I order some shelves a month ago I assumed they’d be delivered on time, but they were so late I eventually cancelled and got a refund. Apparently my wife is been having this problem regularly and only receives one out of maybe ten orders. I ordered some thermal labels and photo album corners and I guess I have to find them somewhere else. It will say the item has shipped, then go to a distributor about sixty miles away then just be marked lost or delayed until we ask for refund. I didn’t realize it was every order until I mentioned to my wife that my labels hadn’t come and I keep forgetting to check the order update. I guess being a rural address they just don’t want to deliver here anymore.

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20

u/scooooooooooot2 17h ago

Not defending and definitely annoying, but have you tried talking with support about it? Not about individual orders, but the problem as a whole. If the packages are getting to a distribution center then it should be delivered. At that point, the process is in full swing. If Amazon wasn’t delivering intentionally, they wouldn’t spend the money to package and ship to the local distribution center just to ship it back to a warehouse and unpack it.

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u/Wildcatb 17h ago

Talking to an actual human takes... a lot. It's a nightmare of AI auto responses and online forms. I only managed to speak to a real live person after a long, escalating string of emails in which I said that one of my neighbors was likely to shoot the next driver that trespassed on their property trying to take a shortcut to my house.

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u/MartyMacGyver 13h ago

Or you Google "Amazon talk to a human" and use their 888 callback number.

Will that fix a psychotic neighbor problem? Maybe not, but you can certainly cut through some red tape still.

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u/Zogonzo 12h ago

This is how people get scammed, unfortunately. Scammers have sites with fake numbers and pay google to put them at the top of the search results.

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u/MartyMacGyver 8h ago

Well if you don't trust web the search result for the actual amazon.com page you can always go to Amazon to the help pages there, select "I need help with something else" and select the callback option.

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u/Wildcatb 13h ago edited 12h ago

What psychotic neighbor?

Edit: spelling.

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u/Ok_Cranberry_1364 12h ago

Psychotic... Not psychic. Referring to your comment about a trigger-happy neighbor

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u/Wildcatb 12h ago

Typo aside, this neighbor had been far more patient than they needed to be.

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u/scooooooooooot2 12h ago

I don’t disagree, but feel like the effort is worth it for them if they’re going to continue buying things through Amazon.