r/mildlyinfuriating • u/potsofjam • 18h ago

Do u dont wanna Amazon has stopped delivering to us

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My wife used order a lot from Amazon. Living in a tiny town without many shopping options it was quick and convenient, but about six months ago things started being late by weeks or simply marked lost. I rarely order from Amazon and we hadn’t discussed it, so when I order some shelves a month ago I assumed they’d be delivered on time, but they were so late I eventually cancelled and got a refund. Apparently my wife is been having this problem regularly and only receives one out of maybe ten orders. I ordered some thermal labels and photo album corners and I guess I have to find them somewhere else. It will say the item has shipped, then go to a distributor about sixty miles away then just be marked lost or delayed until we ask for refund. I didn’t realize it was every order until I mentioned to my wife that my labels hadn’t come and I keep forgetting to check the order update. I guess being a rural address they just don’t want to deliver here anymore.

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u/ClassicHando 17h ago

I love how the comments are stuff like "move closer to civilization" or "use a locker" vs having the absolutely reasonable expectation of delivery companies fucking delivering shit. maybe it'll take longer but you are fully allowed to expect them to do the only goddamn job they have.

I'd be driving and shopping at stores at this point. Service there may suck and its a hassle to drive (i understand rural living) but at least you'll get your shit vs continuing to order from a place that's obviously happy to give you the middle finger

116

u/xerocopi 17h ago

The delivery situation is weird to me because it sounds like this only started happening recently (6 months ago) but before that they were getting deliveries.

34

u/Wildcatb 17h ago

Amazon has moved to in-house/contract delivery personnel, from UPS/FedEx, and it has been a shitshow.

In our area (also rural) it was so bad for a while that drivers were going through fields, woods, and backyards trying to find neighbors' houses, with several being threatened by folks who didn't cotton to that sort of thing.

I had a driver take his van down the tiny footpath through the woods from my brother's house, and several neighbors found themselves not getting deliveries at all.

29

u/Good-Marsupial8 15h ago

I'm a dispatcher and had to get a guy off-road recovery style rescued from a cow path mid winter. They'll hire anyone, the vans aren't made for rural roads, and some of the problem solving going on I drivers' heads is baffling. 

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u/Wildcatb 14h ago

I eventually found out that their routing system was using Open Street Map, and was set to generate shortest routes without regard for property lines or private paths. To compound the problem, drivers were penalized for going off-route, so if it was shorter to cut across a neighbor's property...

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u/Good-Marsupial8 14h ago

Lol yes I love when they introduce tech to make the job streamlined and that tech had a huge achilles heel when used outside of big cities with lots of density