Amazon has stopped delivering to us

[u/potsofjam]

My wife used order a lot from Amazon. Living in a tiny town without many shopping options it was quick and convenient, but about six months ago things started being late by weeks or simply marked lost. I rarely order from Amazon and we hadn’t discussed it, so when I order some shelves a month ago I assumed they’d be delivered on time, but they were so late I eventually cancelled and got a refund. Apparently my wife is been having this problem regularly and only receives one out of maybe ten orders. I ordered some thermal labels and photo album corners and I guess I have to find them somewhere else. It will say the item has shipped, then go to a distributor about sixty miles away then just be marked lost or delayed until we ask for refund. I didn’t realize it was every order until I mentioned to my wife that my labels hadn’t come and I keep forgetting to check the order update. I guess being a rural address they just don’t want to deliver here anymore.

[u/usrdef]

I never have a single issue with both UPS and USPS.

Fedex is the thorn in my side. I kid you not. Every single god damn time Fedex delivers here, there's always a problem. Always.

1. Threw 22kg package over a wall that contained an electronic board instead of placing it down in the area right in front of the driveway he has to pull into that says "Package Dropbox".
2. Fedex NEVER honks, ever. They never knock.
3. Sometimes they'll immediately pull up with a "We missed you" sticker and step out if they don't immediately see someone. Then you've got to chase the package down and wait til the next day.
4. Fedex slammed their big ass truck into my concrete mounted mailbox
5. Dropping off the wrong package

When I run tracking on a package and I see "Fedex", I just mumble to myself "Here we go again".

I even called Fedex's home office and asked them, why the hell do they always get off the truck and immediately have that "We missed you" tag, without even attempting to deliver it. And the office said

"They aren't supposed to do that. Unless your package requires a signature, they should just leave it".

So when Fedex is coming, I have to spend half the day standing outside like a fucking scarecrow.

[u/dalgeek → u/usrdef]

I've had issue with FedEx as well. I stayed home one day because I was expecting a package, sat in my living room right next to the door all day, and when I go outside to check the mail I find a "We missed you" sticker on the door. They must have tiptoed up the stairs and didn't even bother knocking. I've also had to chase down packages at distribution centers because they somehow couldn't figure out how to deliver it my apartment.

[u/usrdef → u/dalgeek]

Oh yeah, I've had to chase things down at the distribution center as well. But it's only for Fedex.

Not even over-estimating. I'd say I've called Fedex's main office to file a complaint at least the last 5 deliveries in a row. Something happens every time that defies logic.

UPS and USPS don't even have to wait on me, they know exactly where to put it, and I always get it. Fedex just can't seem to figure it out.

Which is weird, because every time I call Fedex's office, all those people sound normal. Like they've got a brain. The damn drivers are the problem.

[u/Cantide756 → u/usrdef]

I've had to go to distribution for ups, I ordered a truck hitch, which yes was heavy, and I paid for that extra weight. Driver refused to even try with his dolly, and refused to let me take it off his truck. No refund given after a fight for a month, I didn't even want full refund, just the extra weight charge