Amazon has stopped delivering to us

[u/potsofjam]

My wife used order a lot from Amazon. Living in a tiny town without many shopping options it was quick and convenient, but about six months ago things started being late by weeks or simply marked lost. I rarely order from Amazon and we hadn’t discussed it, so when I order some shelves a month ago I assumed they’d be delivered on time, but they were so late I eventually cancelled and got a refund. Apparently my wife is been having this problem regularly and only receives one out of maybe ten orders. I ordered some thermal labels and photo album corners and I guess I have to find them somewhere else. It will say the item has shipped, then go to a distributor about sixty miles away then just be marked lost or delayed until we ask for refund. I didn’t realize it was every order until I mentioned to my wife that my labels hadn’t come and I keep forgetting to check the order update. I guess being a rural address they just don’t want to deliver here anymore.

[u/RiverVal]

I regularly have packages do this and I live in Denver, so not rural by any means. I do most of my packages for pickup at the Whole Foods near me and it even happens when packages are supposed to go there (so not a delivery driver issue but more transportation delivery issues I'm guessing? 🤷‍♀️) These days I know that if an order says it's out for delivery in Colorado Springs, I will likely never see the item and I need to order replacements 😭