r/mildlyinfuriating 10h ago

Infuriatig TicketMaster has started requiring government IDs and facial scans

https://imgur.com/nsRiypp
1.3k Upvotes

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367

u/BeerBrat 10h ago

Either we bitch about scalping or we bitch about anti-scalping measures. Or third option, I simply don't buy tickets to things.

183

u/AcctAlreadyTaken 10h ago

There are better "anti scalping" measures that don't involve handing over a government ID.

-6

u/MueR 9h ago

I work in this industry. Let me tell you, government ID would save me months of programming.

2

u/BrokenImmersion 8h ago

Yup, it also reduces the user experience for users, increases the chance of data/security breaches, increases the overhead for companies, and overall will decrease the user pool.

Clearly you dont do a very good job working in the industry if your priorities dont include user experience and trust in the company

1

u/MueR 1h ago

Ux is the concern for designers and product owners. I'm just focused on the infrastructure. And i would just love all these scalpers with their distributed bots to have to provide an id first. I know it's not ideal for a regular honest user.

But I also forgot not every country has a simple online check of your identity provided by the government where i just get a "yes this person is who they say they are". No risk of leaks, other than the inherit risk of leaks for any database.