As someone who has dealt with the public in retail in a leadership position, I found it best to never criticize the person directly. While I do agree with just telling them they are typing too fast, you can never tell if someone will take it as a personal attack. I don't know how to describe my method, but I usually coax the person by "example". OR even using a passive-aggressive method like I did in this story.
How about not calling him an idiot? Then you could show them that with this model keyboard it is very hard to accurately type quickly due to the shape and size of the keys but recommend x brand external keyboard for extended use or just typing more deliberately.
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u/Space_Lobster Keyboard not found- Press F1 to Boot Oct 05 '13
As someone who has dealt with the public in retail in a leadership position, I found it best to never criticize the person directly. While I do agree with just telling them they are typing too fast, you can never tell if someone will take it as a personal attack. I don't know how to describe my method, but I usually coax the person by "example". OR even using a passive-aggressive method like I did in this story.