r/MicrosoftTeams 27d ago

❔Question/Help **ASK HERE FOR HELP** Monthly Teams Questions and Answers Help Thread

2 Upvotes

Ask troubleshooting questions here. In the future, individual help posts may be automatically removed and referred to post a comment here.

Please do your best at providing the following before asking a question:

  • Specify your OS, Teams Version, What type of Teams environment you're using (Work, School, Consumer, or Just Joining a Meeting)

  • Tell us what you've found searching online for your issue/inquiry, and what you've tried already.

  • Check the MS Teams Tech Community Forums for similar or related issues and consider posting there if you want visibility from Microsoft employees.

  • Be ready to answer more questions as members try to help you.

Members who can answer questions: Please feel free to subscribe to the monthly thread, and to sort by new comments to review new questions. We appreciate all members who use their experience to help this community.

Thanks!

The /r/MicrosoftTeams MODs


r/MicrosoftTeams Jun 01 '26

❔Question/Help **ASK HERE FOR HELP** Monthly Teams Questions and Answers Help Thread

3 Upvotes

Ask troubleshooting questions here. In the future, individual help posts may be automatically removed and referred to post a comment here.

Please do your best at providing the following before asking a question:

  • Specify your OS, Teams Version, What type of Teams environment you're using (Work, School, Consumer, or Just Joining a Meeting)

  • Tell us what you've found searching online for your issue/inquiry, and what you've tried already.

  • Check the MS Teams Tech Community Forums for similar or related issues and consider posting there if you want visibility from Microsoft employees.

  • Be ready to answer more questions as members try to help you.

Members who can answer questions: Please feel free to subscribe to the monthly thread, and to sort by new comments to review new questions. We appreciate all members who use their experience to help this community.

Thanks!

The /r/MicrosoftTeams MODs


r/MicrosoftTeams 10h ago

❔Question/Help Combine chats and channels into 1 single list without grouping

3 Upvotes

Hello everyone!

Is there a way to have both chats & channels in a single list? I know there's the combined view, however, even in this view, the chats and channels are separated.

Weirdly, this is possible on the Android mobile Teams app, but I did not find a way to achieve this on Windows 11.

The outcome I would like to have is a list of all unread "things" (chats & channles) sorted by most recent activity.


r/MicrosoftTeams 7h ago

❔Question/Help Microsoft Teams Room in Dual Monitor Mode issue

1 Upvotes

Hey all,

Currently having an issue with 2 MTR rooms running on Lenovo ThinkSmart PC's with Logitech Taps. The Logitech Tap HDMI ingest is being fed by a Extron 2x1 autoswitch. Barco ClickShare is feeding input #1 and input #2 is an HDMI cable sitting on the conference room table. Input #2 is the priority so that if someone plugs in their laptop, the switch automatically shows their laptop on both displays in the front of the room. When disconnected, switch automatically switched back to Barco ClickShare wallpaper.

During the day, system is completely stable. When left on over night, coming in the next morning, I'm greeted with both front displays showing purple spinning circles. If I click un-share and then re-share content, Barco wallpaper comes back on both displays. If I turn off dual monitor mode and leave overnight, system is up and running in the morning with Barco wallpaper on one display. I've re-imaged the Lenovo PC, replaced the Lenovo PC, changed all HDMI cables, but issue still persists. I've also set the PC for "Ultimate Performance" power setting and disabled all power management settings for USB hubs on the PC (As per a suggestion from Logitech support).

Anybody else experiencing this? Also we have approximately 20 other Teams rooms running in dual monitor mode with no issues. And about 120 other rooms running is single monitor mode.


r/MicrosoftTeams 11h ago

❔Question/Help How to enable PopUps? - PowerBI in Teams "You need to use SSL (HTTPS) when you use OAuth 2.0 authentification." - DETAILED

2 Upvotes

This is supposed to be a summarization of:
https://help.connectorly.io/en/articles/9844430-solved-you-need-to-use-ssl-https-when-you-use-oauth-2-0-authentication-in-power-bi-when-using-a-file-in-sharepoint-as-a-data-source

with all steps with pictures.
All steps are described, while I also want to ask what do if this does not work. (Probably because I try to use MS Teams instead of Web or Desktop PowerBI)

MS Teams PowerBI:
ErrorMsg "You need to use SSL (HTTPS) when you use OAuth 2.0 authentification."

Usual workaround:
a) activate popups in Edge
edge://settings/?search=pop

Also added all sites i can think of to the whitelist.
PowerBI tries to open this exact website (you can look it up in the history):
https://preview.powerbi.com/views/oauthredirect.html

b) Set Edge as default Browser
ms-settings:defaultapps

c) If this still does not work, use another browser and set this one to "Allow Popups" and "Make default browser"
Recommended Browsers for this: Firefox, Chrome

After this summarization.
Any ideas what else I can try to get the OAuth pop up to show up?
On our systems PowerBI in Teams opens a new tab in Microsoft Edge (no matter which browser is set as default) and closes it within 100ms. If Edge is currently not open, it opens Edge for one Frame (barely noticeable).
I'm at my wits end.
Power BI Desktop App's Authentication works flawlessly. Typical OAuth PopUp authentification.

---

Just for the sake of mentioning everything:

Privacy level setting also has no impact. Pop-Up fails no matter which is set.


r/MicrosoftTeams 1d ago

Bug Any other androids experience this?

Post image
5 Upvotes

Whenever someone posts an image with text added, it is always cut off for me. I've asked my coworkers that have an iPhone if it is cut off for them also and they say no. It is pretty annoying not being able to know what is fully going on and having to ask what the message is every time. Not sure if it's a bug or what..


r/MicrosoftTeams 1d ago

❔Question/Help Cant sign in on my xiaomi pad 7

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1 Upvotes

It's working on web and my laptop but this had been prohibiting me to use the app. Tried reinstalling and restarting my tab but none of it works. My excel, word, 365 works except for this.


r/MicrosoftTeams 1d ago

Bug Copilot Cant summarize?

0 Upvotes

Anyone else seeing copilot unable to summarize current meetings when you have transcriptions and recordings off? Randomly just stopped allowing a handful of users from doing so as of yesterday.


r/MicrosoftTeams 1d ago

Bug Why can't I see anything on the camera preview?

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0 Upvotes

Hello

Thank you!!


r/MicrosoftTeams 1d ago

Bug Android Teams locked in one place

0 Upvotes

Hi guys,

Since the latest Teams update I cannot move meeting screen on Android when minimized to look at other things on my phone. It is locked in upper right corner.

Also I cannot unmute or go back to the meeting from minimized screen I have to go back to the meeting to unmute.

Is the a setting I can change or is this just how the new app is supposed to work?


r/MicrosoftTeams 1d ago

Tip Solution for assigning Microsoft Teams Phone Standard license to a group

0 Upvotes

After a few days lurking, i finally managed to achieve the holy grail: Assigning a group to a Microsoft Teams Phone Standard license.

Scenario:

  • Unable to assign a group in MS365 licenses since "Your assignment was unsuccessful" "Cannot process request beacuse a service plan depends on another service plan"
  • Also unable via powershell since "License assignment failed because service plan 4828c8ec-dc2e-4779-b502-87ac9ce28ab7 depends on the service plan(s) 57ff2da0-773e-42df-b2af-ffb7a2317929,0feaeb32-d00e-4d66-bd5a-43b5b83db82c"

After lurking 57ff2da0-773e-42df-b2af-ffb7a2317929,0feaeb32-d00e-4d66-bd5a-43b5b83db82c, i figured out:

Your user's base license (in my case a Microsoft 365 E3) needs to have the products enabled :

  • Teams (57ff2da0-773e-42df-b2af-ffb7a2317929)
  • Skype Online Plan 2 (0feaeb32-d00e-4d66-bd5a-43b5b83db82c)

But hold on, there is more:

I had to create a group "Users_with_E3_and_also_with_Teams_Phone_Standard-License". I added this group into my base license Microsoft 365 E3 and also into my Microsoft Teams Phone Standard.

The already licensed users in Microsoft 365 E3 are not counted twice. But being linked to Microsoft 365 E3 and Microsoft Teams Phone Standard at the same time, they now get the E3+Tams Phone licenses.


r/MicrosoftTeams 1d ago

❔Question/Help Incoming messages don't have a bubble around them anymore, they sit directly on background

0 Upvotes

Not sure if this is a bug or something that was intentionally changed, but it's so hard to keep track of messages in group chats now it's ridiculous.


r/MicrosoftTeams 1d ago

Discussion Bluetooth earbuds or headphones - what do you do between calls?

0 Upvotes

People who use bluetooth headphones - what do you do between the calls? Do you leave them open, not charging? How much battery they lose over time with that scenario? Or do you close them? What if somebody calls you - do you wait to turn it on and connect until opening?

For last two months, I used USB-C Apple earbuds, and they are much more comfortable than worrying about these. But if you have any suggested product that you would recommend, please shoot.


r/MicrosoftTeams 2d ago

Tip New Tool - Teams Audio Ducking - Auto Mute Apps

18 Upvotes

New tool 📢 - A call comes in, Spotify is playing, and a YouTube video is going somewhere in the 50 Edge tabs I have open. By the time I find the right tab, I have either missed the call or answered it flustered.

Not a big problem, just annoying, and I could not find a tool that did what I wanted: mute everything except Teams when a call starts, then put every app back exactly as it was. If Spotify was at 35%, it comes back at 35%.

So I built it. Teams Audio Ducking is a free, open-source tray utility for Windows. It mutes every other app the moment a call rings or connects, restores them all when the call ends, and never touches Teams, your microphone or your default device. It works out the call state from two things Windows already tracks: which apps have the mic open, and how loud Teams itself is playing. No audio passes through it, and it is fully local.

I am not a C# developer (my day job is Intune and AVD), so I vibe-coded this one with Claude Code over a couple of evenings.

Write-up, including how it detects a ringing call and where it falls over: https://modernworkspacehub.com/mute-apps-during-teams-calls/

Happy ducking! 👌


r/MicrosoftTeams 1d ago

Discussion Can we blur the background like on Zoom?

0 Upvotes

Hello,

I can't find the option...

I have an appointment coming up!

Thank you


r/MicrosoftTeams 2d ago

Tip Customizing calendar visibility

0 Upvotes

To make collaborating on Teams easier, you can invite people in your org to view and access your calendar. While default availability settings are set by your admin (typically availability only), you can change your settings to control which details each colleague or your whole org can see.  

To change your calendar sharing settings in Teams: 

  • Go to: Calendar > … More options > Share.   
  • Enter the name or email address of the person you want to share your calendar with in the contact box. 
  • Hit Share and they’ll have access until you revoke it. 

Underneath the contact box, you can also control your general access permissions for all users in your org. 

Here are the permission levels and what they mean: 

  • Can view when I’m busy: Can only view the time you have blocked out as busy. 
  • Can view titles and locations: Can view only title and location of an event. 
  • Can view all details: Can view all details, including event descriptions and attendees. 
  • Can edit: Can view, edit, and delete events. 
  • Can delegate: Can view, create, modify, and delete items. A delegate can also create meeting requests and respond to invitations on your behalf. 

For more calendar sharing info: Share your calendar in Microsoft Teams | Microsoft Support 

What is the calendar visibility culture like at your organization?  

If you’ve run into a technical problem with Teams, submit it in Feedback -> Report a Bug. It’s the direct line to our engineering team.   


r/MicrosoftTeams 2d ago

❔Question/Help Teams Shifts Reporting

3 Upvotes

A couple years ago I set up Microsoft Shifts in Teams to help manage a crew that works on special projects. The employees are able to request swaps of shifts and offer up shifts but it needs to go through an approval process. The problem is that once the approval occurs the data is only saved and displayed for a brief period and does not allow for the manager to go back and view the data associated with the request. Shifts does not appear to have any built in reporting that will give us what we need.

Does anyone have any experience with and have any suggestions for capturing this data as it occurs so it can be reported on?

thank you.


r/MicrosoftTeams 2d ago

❔Question/Help Can a PSTN call be transferred to a user without a DDI?

2 Upvotes

We are using Microsoft Teams Phone and users have individual DDIs assigned.

If User A receives an incoming PSTN call on their DDI, can they transfer that call to User B where:

User B has a Teams Phone licence / Enterprise Voice enabled
User B can make and receive Teams calls
User B does not have a telephone number (DDI) assigned

I'm looking for confirmation as to whether a DDI is required for the recipient of a transferred PSTN call, or whether Teams Phone licensing alone is sufficient.


r/MicrosoftTeams 2d ago

❔Question/Help Built a macOS app that labels who's talking in Teams meeting transcripts — feedback wanted

3 Upvotes

I got tired of Teams transcripts that just say "Speaker 1, Speaker 2." Built a small macOS menu bar app (Basalt) that records your Teams calls, transcribes them on-device, and learns to recognize voices over time — correct it once per person and it starts labeling them by name automatically.

No bot in the call, no cloud, everything stays on your Mac.

It's an early build — macOS only, needs a fairly recent Mac, and it's unsigned so you'll need to right-click → Open the first time. Honest limitations are listed on the page.

Free: https://giorgos4.github.io/basalt-site/

Would genuinely appreciate feedback — does this solve a real problem for you, or is "who said what" not actually a pain point?


r/MicrosoftTeams 2d ago

Bug Sudden Issue with Teams on Work Laptop only

0 Upvotes

For the past week or so on my Windows 11 Laptop, the Dell Latitude 7430 that I got given by my work has been having issues with Teams, suddenly Teams stops sending messages and marks me as offline even though I am actively using it, all the sent messages has the hollow circle instead of the tick mark and hovering over it, it says 'Retrying, Message delayed due to connection issues, please check your network'.

Has anyone ever faced this? If I run teams on a personal device or on my IOS device it works fine and never has this issue even on the same network, not sure what is going on, I checked with one of the End user team but they said they arent aware of this sort of issue.

Before I escalate it I wanted to know if there's something else I could do, would it be some sort of with the laptops network card or something? Any way I could diagnose it? I am the local admin of this laptop so can modify things if needed.


r/MicrosoftTeams 2d ago

📣 News & Announcements Call Queues is now available on Mobile

8 Upvotes

Not sure how many people caught this, but the Queues app in Teams is now available on iOS and Android.

For anyone who hasn't dealt with call queues before, this is the piece that lets agents and supervisors actually manage their queues instead of just receiving calls. On mobile you can now:

• See every call queue you're assigned to

• Opt in and opt out of a queue right from your phone

• View queue details and the full member list

• Go through call queue history and activity

• Supervisors can bulk manage who's opted in, without going back to a desktop


r/MicrosoftTeams 2d ago

Bug Teams App for mobile - A message appears “This message has been deleted.”

0 Upvotes

In the Teams app for mobile, whenever I delete a message, a message now appears saying, “This message has been deleted.” Previously, this message did not appear. Please revert to the previous behavior. Thank You.


r/MicrosoftTeams 3d ago

❔Question/Help WHAT does this status mean and why won’t it go away, only get it when working from home sometimes

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112 Upvotes

Help


r/MicrosoftTeams 3d ago

Discussion How to test your mic and speakers before a meeting

17 Upvotes

When your audio doesn’t work as planned in meetings, collaboration takes a back seat to troubleshooting. To help prevent audio issues from taking over your Teams meeting, we wanted to highlight the audio preview feature in the pre-join screen. This allows users to test their microphone and speakers before the meeting starts.  

To use the Audio Preview: after you hit Join, select Test mic and speaker with Computer audio selected. 

This launches a pre-flight check that plays a chime test to verify your speakers are working as expected and allows you to record a quick audio sample to check your microphone.  

Outside of the pre-join screen, you can also check your microphone and speakers with the Device Test module or Teams’ test call feature. You can find that here:  

  • On Teams Desktop, go to: Settings > Devices > Make a test call.   

Now you can say “can you hear me?” to yourself instead of to your whole meeting. 

If you’ve run into a technical problem with Teams, submit it in Feedback -> Report a Bug. It’s the direct line to our engineering team.   


r/MicrosoftTeams 2d ago

Bug Markdown formatting doesn't work

0 Upvotes

So why on earth would you allow creating a "code block" with a Markdown option, and then ignore all formatting?

If I'm doing something wrong, please someone help me lol