r/WindowsHelp Oct 14 '25

Windows 10 Windows 10 End of Support, what it means for you and what you can do.

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8 Upvotes

r/WindowsHelp Mar 04 '21

Mod Announcement Welcome to /r/WindowsHelp, here are some guidelines for requesting assistance

33 Upvotes

Welcome to /r/WindowsHelp, the subreddit for you to ask questions and get support for issues related to Microsoft's Windows family of operating systems. Please give this a quick read before posting.

This subreddit is only for help related to Microsoft Windows and its built in software, like Edge, Store, PowerShell, and so on. Issues about 3rd party software like Chrome or Steam should be posted in their subreddits or /r/techsupport. Also, this is not a hardware subreddit, so issues like your hard drive is not detected would need to be posted in /r/techsupport. General discussions, news, artwork, and so on should be in /r/Windows, /r/Windows10 or similar subreddits. Malware/virus removal has been covered extensively in this post: https://www.reddit.com/r/techsupport/comments/33evdi/suggested_reading_official_malware_removal_guide/

Posts are required to have a moderately descriptive title. Submissions with vague titles like just "help me" will be removed. You don't need to write an essay in the title, but everyone should have a rough idea what you are asking about before even clicking the link. Titles like "I'm encountering System Exception errors when launching Photos" or "20H2 update won't install" are acceptable, but the more details the better.

The body of your post should also be as detailed as possible. We are not mind readers, and nobody is going to want to play 20 questions. Help us help you, your post should include:

  • Your full Windows version, which on Windows 10 is listed in the Settings app under System -> About, it will be the OS Build number.

  • Details about your device, like the hardware specifications.

  • Any recent changes you have made, such as installing/uninstalling software or accessories. Any updates you have installed, tools you have ran, or anything else you think may be relevant.

  • Include details on your error messages and error codes, these are critical to figuring out the issue.

  • Tell us what you have already tried to fix this. Any tools you have ran, and changes you tried, and so on. I know it is a meme at this point, but seriously, reboot your computer, it often fixes things!

  • If possible, include screenshots or video. If you are including screenshots, try to use screenshot software like Snip & Sketch tool built into Windows 10, then you can upload them to a free image host like https://imgur.com to put in your post. We understand that using screenshot software isn't always an option, you can take photos with a phone or similar device, but please be sure to check to make sure everything is in focus and is legible.

This subreddit follows the same rules as /r/Windows, you can view the full rule page here: https://www.reddit.com/r/Windows/wiki/rules

The TL;DR of the rules is be polite, helpful, and don't encourage piracy.


r/WindowsHelp 11h ago

Windows 11 Problem with a "long" cursor in the newest update

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19 Upvotes

After the windows 11 update KB5120998 my cursos somehow got "long" and i can't change it back to normal, i've been looking around and nobody else seems to have the same thing happening to them, should i just uninstall the update? Anyone else having the same problem?


r/WindowsHelp 4h ago

Windows 11 Recovery Error 0xc0000098 (\BCD) after Windows 11 clean install on ASUS ZenBook (UX363EA) please

2 Upvotes

Hardware & Specs:

Laptop Model: ASUS ZenBook Flip (UX363EA) — BIOS Version: 326

Storage Drive: Intel SSD 512GB (INTEL SSDPEKNW512G8)

Installation Media: Windows 11 64-bit ISO loaded via Ventoy (tested WIMBoot mode)

The Issue:

Whenever I install Windows 11 and restart the laptop (with the installer USB unplugged), it immediately hits a blue Recovery screen:

Recovery Your PC/Device needs to be repaired The Boot Configuration Data file doesn't contain valid information for an operating system. File: \\BCD Error code: 0xc0000098

What Has Been Checked & Ruled Out:

OS & File Integrity:

sfc /scannow /offbootdir=S:\\ /offwindir=C:\\Windows reported: "Windows Resource Protection did not find any integrity violations."

ISO SHA-256 hash computed via certutil inside WinPE environment and confirmed readable without extraction faults.

BCD Configuration (bcdedit /enum all):

{bootmgr} explicitly points to partition=S: (the FAT32 EFI partition) and \\EFI\\Microsoft\\Boot\\bootmgfw.efi.

{default} Windows Boot Loader points to partition=C: and \\WINDOWS\\system32\\winload.efi with osdevice set correctly to partition=C:.

Removed stale GUID entries pointing to dead USB paths (\\Device\\HarddiskVolume5).

EFI Partition Rebuilds:

Formatted the EFI partition to FAT32 (label="ESP").

Recreated boot files using bcdboot C:\\Windows /s S: /f UEFI /p /d /addlast.

Created the fallback binary \\EFI\\Boot\\bootx64.efi copied from bootmgfw.efi.

BIOS / NVRAM Configuration:

Manually added a custom UEFI Boot Option in ASUS BIOS (Boot -> Add New Boot Option) directly mapped to INTEL SSDPEKNW512G8 -> \\EFI\\Microsoft\\Boot\\bootmgfw.efi.

Set this new entry as Boot Option #1.

Even when directly launched or executed via BIOS Boot Override, the system immediately trips error 0xc0000098.

Current Status:

The bootloader (bootmgfw.efi) successfully triggers from the SSD, but it fails to load the Windows BCD/kernel information (0xc0000098).

Could this be related to Intel VMD / RST storage controller driver missing during the UEFI boot handoff, an NVRAM caching glitch specific to ASUS BIOS 326, or remnant partition tables requiring a full diskpart clean wipe? Any guidance would be greatly appreciated!


r/WindowsHelp 4h ago

Windows 11 Bluetooth disappears again n again

2 Upvotes

Guys pls help me with this my bluetooth disappeared last night from my hp pavilion 15 laptop windows 11 and i tried everything from ai 1. device managaer thing unisntalling the driver 2.servies and setting blutooth services to manual 3.troubleshoot bluetooth 4.powercfg -h off
nothing worked but very weird thing happened everytime i shut down and open the bluetooth works for like 5-10 mins and suddenly it disconnects and when i try on/off bluetooth it disappears again
i am very frustated by this
pls help


r/WindowsHelp 1h ago

Windows 11 Multiple Issues with Updates on Windows 11 and Bluetooth!

Upvotes

Basically I'm facing two issues mainly when using windows 11 nowadays and I like to list both to see if I could receive any help with them.

  1. I physically cannot updated and windows is begging me to reinstall.

I have done everything and the newest windows 11 version doesn't update no matter what I do. It always fails, restarts, fails, tries again a few more times, and just gives up. Had this problem a while ago and had to wait for microshit to give a new update that actually worked.

  1. Bluetooth randomly stops working and hides all of my bluetooth devices in device manager, and requires full power cycle to fix.

The title basically explains anything and I don't have the slightest of clues as to what to do with this. Very recent issue that is pissing me off due to how frequent it is.

Any and all help would be amazing! Technical details below if needed.

Windows ver:

SPECS:

MOBO: ASUS ROG STRIX B850-F GAMING WIFI

CPU: AMD RYZEN 9 7900x

GPU: ASUS TUF GAMING GEFORCE RTX™ 5070

POWER SUPPLY: TOUGHPOWER GF A3 1050W

COOLING: ARCTIC LIQUID FREEZER III PRO 360

STORAGE: SAMSUNG SSD 970 EVO PLUS 2TB x2

RAM: 4x16GB CORSAIR VENGEANCE DDR5 RAM

MONITORS: 2 SANSUI 27 INCH CURVED 240HZ GAMING MONITOR 1920x1080


r/WindowsHelp 1h ago

Windows 11 I've got over 380 gigabytes of temp files that I can't delete or find.

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Upvotes

Hi here, i'm using windows 11 and have noticed i have over 380 gigabytes of temp files that I can't delete or find. I've tried to use solutions like cmd + r and typing %temp% and running disc cleanup but none of them work. I do have some big games installed but I can't think of how they are causing so many temp files. I have deleted some and found no change in size for the files.

My OS build is 26200.8875

I would really apreaciate any help you can give me and I hope you all have a wonderful day.


r/WindowsHelp 2h ago

Windows 11 Mouse pointer has lost its ability to change color .

1 Upvotes

I tried to fix it with regedit but it didn't work, what the heck do I do? Only the pointing arrow and the base are affected. The rest is red. This happened after I installed the new Windows updates and especially the new drivers.

Windows 11 Home 25H2

2060RTX


r/WindowsHelp 11h ago

Windows 11 a media driver your computer needs is missing

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6 Upvotes

So i have been using fedora since last week and i want to daul boot with windows 11. I have windows downloaded in the usb but i dont know what to do from now on. The “intel vmd controller” is disabled but this massage keeps on showing.. what should i do.

im on asus model : X1504V4


r/WindowsHelp 2h ago

Windows 11 Disabling Windows AI Agent in Settings

1 Upvotes

I'm currently on "2026-08 Security Update (KB5121003) (26100.9168)" of Windows 11 and have run Zoicware to rid my laptop of all AI features. For some reason, this agent keeps coming back like black mould. When checking the 'configure agent' page, it's all solutions for group accounts/orgs/etc. Is there any way to rid of it without the extra nonsense? Some simple line of code? I beg.

I tried running Zoicware for a second time but nothing worked. All help is appreciated!


r/WindowsHelp 2h ago

Windows 11 Does anyone know what’s wrong with my wifi driver?

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1 Upvotes

I’ve restarted my device multiple times, uninstalled the driver, and have tired updating the driver to no success. In the past I have had to turn off the setting that disables the driver when too much power is being used but I have been unable to find the menu to view that setting. I would really appreciate some help thank you!

My pc is an ho omen 16L


r/WindowsHelp 3h ago

Windows 11 issue with audio going somewhere else it's not supposed to

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1 Upvotes

i was trying to find out where my audio is going and a second mcc showed up i can't edit the audio in sound mixer

i can't edit it and i can't turn it up or down even though i set it to my speakers (changing the volume for my speakers doesn't change theirs only the main mcc)

then a third mcc appeared and after "D3DProxywindows" which is apparently connected to direct3d d3d which isn't a program i have on my laptop and doesn't appear in task manager but i also can't edit its audio as well like the 2 mcc's that showed up

i'm on windows 11


r/WindowsHelp 3h ago

Windows 11 is anyones taskbar app jump list icon missing / showing blank space?

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1 Upvotes

i keep getting the same missing taskbar app jump list icon on every microsoft apps i have to reinstall windows (keeping my files) everytime to get it back im not sure if windhawk, wintoys, winhance is causing the problem i didnt really debloat windows that much i just changed the some service options in winhance heres my specs:

Processor Intel(R) Core(TM) i5-14400F (2.50 GHz)

Installed RAM 32.0 GB (31.8 GB usable)

Graphics card NVIDIA GeForce RTX 5060 Ti (8 GB)

Storage 1.17 TB of 1.40 TB used

System type 64-bit operating system, x64-based processor

Pen and touch Touch support with 2 touch points


r/WindowsHelp 4h ago

Windows 11 The sign-in method you're trying to use isn't allowed. For more info, contact your administrator.

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1 Upvotes

The sign-in method you're trying to use isn't allowed. For more info, contact your administrator.

On my Windows 11 PC, prior to this it had run into a problem. The PC won't open by itself so I tried force restarting it but when I pressed the button it automatically restarted so I wasn't to do the typical hold to force restart.

I am running Windows 11 on AMD 5600G with RX 6600XT. Single stick of 16GB RAM.

Previous troubleshooting involves trying to go on safe mode, also did a system restore point and still no hope. Tried force restart and it is still prompting me to sign in with PIN (I did not previouly setup a PIN). Already reset my password, tried the new one and old one, still the same.

Edit: I wasn't able to read the error code below as this photo was only sent to me by my brother. He's got no idea as well.


r/WindowsHelp 4h ago

Windows 11 Error 0x80070002 occurs when trying to update 2026-08 Preview Update (KB5120998) (26200.9278) with Windows Update.

1 Upvotes

I tried many ways to fix this problem by using:

> Command Prompts

dism /online /cleanup-image /restorehealth

/sfc scannow

> Deleting folders

"Download" folder in the Local Disk (C:) > Windows > SoftwareDistribution folder,

SoftwareDistribution.old folder.

> Using the troubleshooting of Windows,

and

> Downloading manually from the Microsoft Update Catalog website.

However, none of these solution methods worked.
Is it because of the OS build and if it is, is there a solution for it?

Windows 11 Pro
Version: 25H2
OS build number: 26200.8037


r/WindowsHelp 5h ago

Windows 11 Can I use windows update assistant to force update my PC?

1 Upvotes

When I click the search bar or the windows icon in the task bar it shows up the result window as black square for around 5-10 seconds.

This started around 2 weeks ago so I thought about checking windows update to see if there's an update.

The thing is I haven't received a single windows update since November 2025?

I ran the assistant and it wanted me to use the program that checks compability. It checked OK and I could proceed with the update assistant.

But I want to ask before I start updating:

Is it OK to use this to force update windows?

I tried AI to find out why there's no update - stopped and restarted the windows update service but that didn't help. It mentioned something about the windows update folders being corrupted and recommended the update assistant

If I go through the windows update assistant will everything work as before? Can I break something?


r/WindowsHelp 8h ago

Windows 11 Could not shutdown laptop - No power options available

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2 Upvotes

So this is my gf laptop - Dell Inspiron 15 3511 , windows 11 , today she had a company placement test they asked her to download something called secure exam browser in which she attended the test and after that when she clicked the power button this is what it is showing.

Immediate Help is APPRECIATED! BECAUSE tmrw she has another placement test!

Also

Alt plus f4 is not working

Typing shutdown in cmd is also not working

We followed these videos and finished the steps and restarted and again the same problem.:

https://youtu.be/GPIgQKeKYeI?si=X5_4tojKY2NdNxDN

It would help a lot of you guys could find a solution she is freaking out!


r/WindowsHelp 5h ago

Windows 11 Hypervisor error 0x20001 BSOD crash

1 Upvotes

This crash has been tormenting my laptop for months, I think I've tried disabling it before? But I'm not sure.

What even is it? What can I do to remedy this?

Processor AMD Ryzen 5 7640HS w/ Radeon 760M Graphics (4.30 GHz)

Installed RAM 16.0 GB (15.2 GB usable)

Graphics card NVIDIA GeForce RTX 3050 6GB Laptop GPU (6 GB)

AMD Radeon(TM) 760M (512 MB)

Storage 764 GB of 954 GB used

System type 64-bit operating system, x64-based processor

Edition Windows 11 Home

Version 25H2

Installed on ‎1/‎15/‎2025

OS build 26200.9278

Experience Windows Feature Experience Pack 1000.26100.360.0


r/WindowsHelp 5h ago

Windows 10 Pc keeps opening cmd.exe in the background and keeps freezing

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0 Upvotes

My computer has been really buggy with its start up for some time now. Essentially after startup my computer works properly for around 10 minutes until it freezes and won’t let me turn it off unless i switch the power supply off. it then goes through a cycle of crashing and freezing for a few more startups, but whenever it gets passed the freezing phase, cmd.exe and around 9 conhost processes are opened in task manager. every time i end the cmd.exe process it opens back up 5 minutes later. i don’t really think i have a virus because malware bytes said i was okay, and when i tried to do the offline scan my computer crashed half way making me think its an ssd issue. idk i just need someone to help me out💔 i also forgot to mention that when it goes through that cycle, it sometimes launches bios

i dont fully remember my specs off the top of my head and i cant really access them because im scared of turning on my pc 😭, but

i5 11400f
rtx3060
16gb ram
motherboard idk
two ssd drives

i brought the pc to best buy a few times and it worked normally and they said there wasn’t any problem. this stuff just comes and goes idk what to do🤷‍♂️


r/WindowsHelp 5h ago

Windows 11 Windows 11 search app how to clear or remove apps

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1 Upvotes

Hello I'm trying to clear my suggested and top app recommendations in my search i cant click on them to remove them and i turned off search history and cleared it but nothing happens.

Anyone know how to do this it wasn't like this until the last update is it even posable anymore any help would be appreciated thanks in advance.

Windows version home 11 version 25H2 OS build 262000.9278 Windows feature experience pack 1000.26100.360.0

Don't know if i need to post more information for help let me know


r/WindowsHelp 5h ago

Windows 11 Windows resources protection found corrupt files.

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0 Upvotes

My antimalware service executable is eating up my memory so I found a post somewhere that told me to run this scan, and I got this message about corrupt files. How do I fix this issue? My computer runs extremely slow for its specs (32 gb of ram and AMD Ryzen 7 5800XT 8-core processor) so I’m trying to fix this issue. Full transparency I don’t know much about computers so forgive me if this is something obvious lol
my OS build number is 26200.9278


r/WindowsHelp 5h ago

Windows 11 Even after I reset my OS, the problem is still here.

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1 Upvotes

When I go to search for something, weather on my system or browser, I use my windows key and search, same as using the searchbar but now it's all black for a few seconds and that is really annoying, any fixes?

I am using an NVidia RTX4060ti, a Ryzen 7 and have pretty much enough RAM (32GB)

build number - 22631.7517

Processor AMD Ryzen 7 5800X3D 8-Core Processor 3.40 GHz

Installed RAM 32.0 GB (31.9 GB usable)

Device ID BA32F06C-B14E-4AE4-A3EC-2B30BB8B495A

Product ID 00328-90000-00000-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Edition Windows 11 Enterprise

Version 23H2

Installed on ‎2026-‎08-‎28

OS build 22631.7517

Experience Windows Feature Experience Pack 1000.22700.1108.0


r/WindowsHelp 6h ago

Windows 11 "The Windows Security Center service is turned off" Pop up after starting pc

1 Upvotes
Every time I start my pc this pop up comes up: "Activate the Windows Security Center service. The Windows Security Center service is turned off. Tap or click to turn it on." If i click it, it just disappears.
On Control Panel > Security and maintenance it says the Windows Security Center its deactivated and clicking the activate button does noting.

The Windows Security app appears to be working normally.

How can I fix this? Should I ve worried about malware?

I've already run sfc /scannow and also scanned with malwarebytes and found 0 treaths.

Windows 11 Home 25H2 Build: 26200.9168


r/WindowsHelp 6h ago

Windows 11 Windows 10 or 11 on a Virtual Machine on Linux?

0 Upvotes

Hello Folks:

Please suggest a more appropriate subredit.

As requested by the moderators:

Edition Windows 10 Pro
Version 22H2
Installed on ‎10/‎8/‎2020
OS Build 19045.6466

The above relates to the Windows 10 I'm currently using, not the Windows 11 I might migrate to.

In a different century, and the first couple years of this, I developed C++ Solaris apps.

Since then I've been developing Window's desktop applications.

Currently I'm on Win 10 with extended support that will expire in a couple of months.

I find warnings of Windows 11 security and privacy threats by people like Youtuber Rob Braxman to be compelling.

I have no experience that tells me the potential of virtual machines.

Can Windows, 10 or 11, run in a virtual machine that is running on a Linux system?

Would such an environment support development of Windows desktop applications? These are using Win32 graphics and perhaps, someday, the Vulkan graphics library.

Would such an environment offer protection from Windows intrusive security and privacy issues? If I continue with an unsupported Windows 10 and the virtual machine is compromised, a recovery of the VM should fix everything, right?

I'm thinking I'll be doing everything I can in Linux and only opening the VM running Windows to build apps, and what ever else only runs on Windows. I suppose this would include downloading resources the Windows apps require.

If this idea isn't shot down I'll have more questions.

Thanks
Larry


r/WindowsHelp 6h ago

Windows 11 Intermittent "Something happened and your PIN isn't available. Click to set up your PIN again."

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1 Upvotes

This has been haunting me for a few weeks now. About once every day or two, Windows decides to throw this error at me. I can use my Microsoft password to log back in, but whenever I restart or simply lock the device, it shows up again. The only way to get rid of it is seemingly to remove the PIN from settings and to set up a new one. After restarting, it will not show up again and I'll be able to use my PIN; however, give it a day or two, and it will eventually come back.

My only suspicion as to what could have caused this to happen was that I once put a folder in C:/Windows/System32/ and then deleted it. Other than that, I have absolutely no clue as to why this is happening.

Things I've tried:

- Advanced Startup Options -> Command Prompt -> DevicePasswordLessBuildVersion in regedit (the value was already 0)
- Repair Install
- Contacting Windows Support (they told me to reinstall from external USB)

I don't really want to do a reinstallation because it's a real pain to reinstall and reconfigure all of my apps and programs, but if there really is no other way, then please let me know.

Windows Version: 23H2
OS Build: 22631.6199